TERMS OF SERVICE

1. Nature of Platform & Pro Se Taxpayer Representation Doctrine

Untax (`untax.io`), operated by Daniel Hallman / Moosh Works LLC ("Untax", "we", "us"), is an automated property tax assessment intelligence, comparable sales audit, and petition compilation platform.

All property tax appeals, exemption applications, and clerical filings generated by Untax designate the property owner as the filing taxpayer acting in their own individual name (Pro Se).

Untax is a software and data compiler. Untax does not provide legal advice, does not practice law, and does not serve as a licensed real estate appraisal agency or state-licensed tax agent, unless an appeal is explicitly referred to and accepted by our independent licensed attorney or property tax agent network.

2. Department of Veterans Affairs (VA) Non-Affiliation Disclaimer

References to VA disability ratings, VA Forms (e.g. Form 21-0966, 21-526EZ), VA Lighthouse APIs, and statutory property tax exemption thresholds (e.g., Tenn. Code Ann. § 67-5-704, O.C.G.A. § 48-5-48, Tex. Tax Code § 11.131, Fla. Stat. § 196.081) are provided solely for consumer tax assessment audit, evidence compilation, and public government directory navigation.

3. Strict 100% Pro-Bono Disabled Veteran Shield Invariant ($0.00 Fee)

Under the Untax Veteran Shield program, all property tax relief audits, official County Trustee packet generations (e.g. Tennessee Form F-16), hand-carry walk-in courthouse schedules, and warm referrals to accredited Veterans Service Organizations (VSOs) for qualified American disabled veterans with service-connected disabilities are provided strictly 100% Pro-Bono ($0.00 Fee).

There are zero upfront fees, zero document preparation charges, and zero contingency recovery percentages assessed against disabled veterans or surviving spouses qualifying for statutory relief.

4. Standard Commercial Ingestion & The Fork Commercial Structure

For non-veteran commercial and residential ad valorem property tax appeals, Untax operates under The Fork Commercial Structure:

• Option A (DIY Buyout): Flat $129 standard buyout (or 12–15% of estimated Year 1 tax savings) for immediate access to certified comps, exhibits, and filing forms.
• Option B (Performance Guarantee): $0 Upfront with a 25% Contingency fee billed solely upon verified certified tax reduction delivered by the County Board of Equalization.

County roll checks and waitlist submissions are deterministic and idempotent; duplicate roll checks will never trigger duplicate invoices or redundant Stripe charges.

5. RESPA Section 10 Qualified Written Request (QWR) Demands

When you generate an escrow recalculation demand letter through Untax, you authorize Untax to populate a formal Qualified Written Request under Section 10 of the Real Estate Settlement Procedures Act (12 U.S.C. § 2609 and 12 C.F.R. § 1024.17). You acknowledge that you are transmitting this request to your mortgage servicer in your capacity as the borrower and account owner.

6. Accuracy of Taxpayer Submissions & Public Records

Untax ingests public assessment rolls, CAMA records, NOAA storm events, FEMA flood maps, and municipal permit records. While Untax cross-validates records through cryptographic checksums, property owners remain solely responsible for verifying the factual accuracy of their parcel improvements, living area, character of military discharge, and primary residence occupancy before signing and submitting petitions.

7. Limitation of Liability & Governing Law

Untax provides software tools on an "as is" and "as available" basis without warranties of tax reduction outcomes. To the maximum extent permitted by law, Untax and Daniel Hallman shall not be liable for statutory filing deadlines missed due to taxpayer delay, county postal delays, or county board scheduling.

These Terms of Service are governed by the laws of the State of Tennessee and the United States of America. Any legal dispute shall be subject to the exclusive jurisdiction of the state or federal courts located in Hamilton County, Tennessee.